Which payment methods do you offer in Germany and Austria?

We offer you the following payment methods in Germany and Austria:

  • Prepayment
  • PayPal
  • Credit Card
  • Immediate Paymant (Klarna)
  • Direct Debit (SEPA)

Which payment methods do you offer in other Countries?

Outside Germany and Austria, we offer the following payment methods:

  • Prepayment
  • PayPal
  • Credit Card

Here you will find an overview of the countries we deliver to.

Can I change the payment method afterwards?

No, unfortunately the payment method cannot be changed in the system afterwards. In this case please contact our customer service.

My order with PayPal was cancelled – what now?

If your order was not completed correctly and your PayPal account was not debited, we were not able to confirm payment for your order. Please place your order again or contact our customer service.

My order with credit card was cancelled – what now?

If your order was indeed not completed correctly and your credit card account was not charged, we did not receive a confirmation of payment for your order. Please place your order again or contact our customer service.